TERMS & CONDITIONS

ANTI-DISCRIMINATION POLICY

Bella Boutique does not and shall not discriminate on the basis of race, color, religion (creed), gender identity, gender expression, age, national origin/ancestry, disability, marital status, familial status, sexual orientation or military status – if you would like to shop at Bella and you qualify for our services you are welcome.  We strive to provide some more gender-neutral clothing with each season. Bella, however, cannot and does not guarantee that it will have the exact dress or other clothing item that you want. 

If you have a disability and need special accommodations please contact Bella via e-mail prior to your appointment. For your convenience, you are able to note this when you schedule your appointment. We are happy to discuss the accommodations you are requesting and work with you to determine if we can reasonably meet them.  If you have a disability and require accommodations but do not notify Bella in advance of your appointment, we cannot guarantee the ability to reasonably accommodate you without advance notice.

TERMS & CONDITIONS FOR STUDENT SHOPPERS​

To qualify for Bella’s services, you must be a current high school student who qualifies to receive a free or reduced lunch.  

You must bring your current student ID with you at the time of your appointment.  If you are homeschooled and do not have a traditional student ID you must bring proof that you are currently enrolled in a high school level homeschooling program.

 

If you are unsure if you qualify or have any questions please reach out via e-mail.  We’re happy to help!

  • You must bring your student ID with you.

  • Teens may select one dress, or other clothing item, as well as accessories.  The items you select are yours to keep; you do not have to return them after the dance.

  • Teens must make an appointment, in advance, and arrive on time.

  • There is a limited number of appointment dates and times so it is important that you plan ahead and schedule your appointment early.  If Bella has cancellations and can fit you in on late notice we will do our best to accommodate you.  If, however, Bella is booked with scheduled appointments we reserve the right to state that we cannot fit you in or assist you.

  • If you must cancel, please do so at least 48 hours in advance, this is important so that we can assist the other teens who are on the waiting list.

  • You will be given one hour to shop for a dress or other clothing item at the store.  Plan to spend 60-90 minutes at Bella to ensure you have enough time.

  • You must arrive a few minutes early to fill out the student information form.

  • Please note that our dress availability fluctuates by style and size.  While we will use all of our magical powers to issue a dress or other clothing item to a teen this is not guaranteed.

  • We do not offer alterations.  Unless you have someone who can help you alter a dress, we may suggest you keep shopping for a dress that is ready to wear without necessary alterations.

  • If possible, bring or wear a strapless bra or the undergarments you may wear to the dance so we can work on getting a proper fit.

  • You will be paired with a personal shopper to help you select your dress or other clothing item.

  • There is a lounge with limited seating area for your family and friends.  Anyone you bring with you that does not have an appointment will be asked to sit or stand in this waiting area. If you would like, you will be able to go out twirl, spin and show off the dresses or other clothing items so you get their input.  

  • To respect the privacy and needs of our other guests, your family and friends will not be allowed to walk throughout the boutique to shop with you. 

  • Bella Boutique is run by volunteers and does not have any full-time staff. There are days when we run behind schedule, and we apologize in advance for any inconvenience this may cause you.  You may have to wait past your appointment time to be seen.  Our volunteers sincerely appreciate your patience and courteousness if you have to wait. 

  • All of our Bella guests are expected to abide by the Golden Rule and practice kindness to Bella’s staff, other teenagers, and their families. 

  • We strive to create an environment of inclusion where all of our volunteer and guests feel comfortable and safe.  Disruptive, rude, or disrespectful behavior is not acceptable to Bella and such conduct should be reported to a Bella volunteer.

TERMS & CONDITIONS FOR FAMILY & FRIENDS

  1. Please read and provide these guidelines to any family or friends that you are bringing with you to your appointment.

  • Friends and family are not permitted to walk into the boutique. This important policy is in place to protect other shoppers’ privacy and needs.

  • Anyone that is not a qualifying teenager with a prescheduled appointment will be asked to sit or stand (depending on available space) in the waiting area.  

  • Qualifying teens with a prescheduled appointment may select one dress, or other clothing item, as well as accessories.  The items selected are theirs to keep; they do not have to return them after the dance.

  • Teens must make an appointment, in advance, and arrive on time.

  • There is a limited number of appointment dates and times so it is important that you plan ahead and schedule your teen’s appointment early.  If Bella has cancellations and can fit your teen in on late notice we will do our best to accommodate your teen.  If, however, Bella is booked with scheduled appointments we reserve the right to state that we cannot fit your teen in or assist you.

  • If your teen must cancel, please do so at least 48 hours in advance, this is important so that we can assist the teens who are on the waiting list.

  • Your teen will be given one hour to shop for a dress or other clothing item at the store.  Plan to spend 60-90 minutes at Bella.  

  • Please note this is a 100% volunteer run service, there are days when we run behind schedule.  You may have to wait past your teen’s appointment time to be seen. Please be patient and courteous while you wait.  If we are running behind schedule we will see your teen on their scheduled appointment date if you work with us and are patient.

  • Your teen must arrive a few minutes early to fill out the student information form.

  • Please note that our dress availability fluctuates by style and size.  While we will use all of our magical powers to issue a dress or other clothing item to a teen this is not guaranteed.

  • We do not offer alterations.  Unless you have someone who can help you alter a dress, we may suggest your teen keep shopping for a dress that is ready to wear without necessary alterations.

  • Your teen will be paired with a personal shopper to help them select a dress or other clothing item

  • Everyone at Bella is required to abide by the Golden Rule and practice kindness to Bella’s staff, other teenagers and their families.

BELLA'S RESERVATION OF RIGHTS​

  • Bella reserves the right to refuse service to any teen who does not abide by Bella’s guidelines.

  • Bella reserves the right to refuse service to any person who does not qualify for Bella’s services.

  • Bella reserves the right to refuse service to any teen whose family or friends do not abide by Bella’s guidelines.

  • Bella would like to provide this service to all qualifying teens who have a prescheduled appointment.  Bella, however, reserves the right to refuse service to anyone who is disruptive, rude, or disrespectful and makes either Bella’s volunteers or other Bella guests feel uncomfortable or unsafe.  Similarly, Bella reserves the right to ask a teen or a teen’s family or friends to leave if they are being disruptive, rude, or disrespectful and makes either Bella’s volunteers or other Bella guests feel uncomfortable or unsafe.

 
 
 
 

TO QUALIFY FOR AVEDA’S SERVICES

The Aveda Institute of Denver has partnered with Bella Boutique to provide complimentary services to teens who receive Bella’s services. To qualify for Aveda’s services, you must have had an appointment with Bella Boutique during the 2020 prom season and have received an Aveda voucher.  

WHAT YOU GET WITH YOUR AVEDA VOUCHER

With a voucher for Aveda you are entitled to receive a one-time complimentary updo and makeup.  

 

HOW TO OBTAIN YOUR AVEDA SERVICES

You must make an appointment for your Aveda service.  To make an appointment call 303-567-7500 and mention Bella Boutique when booking.

 

When you arrive at your appointment you must have your voucher and student ID with you.  

The voucher may not be copied and is not transferrable, meaning it may only be used once and by the student who received services at Bella Boutique.  If you have a voucher but did not receive services at Bella Boutique during the 2020 prom season, Aveda may not provide you with these services.

 

THINGS TO KNOW ABOUT YOUR AVEDA SERVICES

  • The Aveda Institute of Denver is a teaching facility.  

  • Your hair and makeup will be done by students under the supervision of their teachers.

  • Since students are doing the work a hair appointment and makeup may take longer than expected.

  • Please plan to spend a few hours at Aveda.

  • Please be patient and courteous with the students who are doing your hair and makeup.

 

Hours: By appointment only 

info@belladenver.org

Photos courtesy of Austin Studio Denver

© 2019 Bella Boutique

Bella Boutique is a registered 501(c)3 non-profit organization.

IRS Financial Disclosures

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